Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
دستورالعمل های ویژه
Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property is accessible only by speedboat. The property offers scheduled, shared transfers (surcharge). Guests must contact the property at least 24 hours prior to the arrival to reserve their seat and receive the transfer schedule. Requests for transfers outside of scheduled times will be charged additional, private transfer fees. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration. Please note: the New Year's Eve gala dinner fees only apply to guests who stay on December 31. The fee is included in the cost of stay for up to 2 guest booked in the Deluxe Pavilion, Pool Pavilion (3 x 8 meter private pool), and Terrace Pavilion room types. The fee is included for up to 4 guests in all other room types. Additional guests will be charged the listed gala dinner fee.